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Engineering an Education
As in many engineering schools across the country, Pitts engineering faculty have responded to calls from the National Science Foundation (NSF), the National Research Council, and the American Society for Engineering Education (ASEE), all of whom issued reports calling for changes in the ways we teach engineering in the U.S. But most pressingly, the new accreditation critieria adopted by the Accreditation Board of Engineering and Technology (ABET), EC-2000, demands that engineering programs develop and implement systems for continuous improvement, and provide sound, measurable evidence that outcomes important to the mission of the school and programs are being met.In each of the past two years, Pitts new engineering programs the curricular overhaul of the chemical engineering department and the integrated freshman program have received awards from the Carnegie Science Center for their educational innovations. The chemical engineering departments changes were spotlighted in a feature article in ASEEs magazine, Prism.
Thats why Larry Shuman, professor and associate dean for academic affairs; Harvey Wolfe, the William Kepler Whiteford Professor of Industrial Engineering; and Mary Besterfield-Sacre, assistant professor of industrial engineering, are studying the innovations at dozens of engineering schools across the country to develop ways to measure the effectiveness of the changes. They recently completed an NSF-sponsored study which advocates multi-source assessment and feedback as a primary measurement process. Much like the corporate quest for quality control, the schools want to ensure that the changes they carry out accomplish their overall goal of improving the education they deliver, said Besterfield-Sacre, coauthor of the book, Total Quality Management.The most difficult part of the project, Besterfield-Sacre said, is that there are no models for them to adopt on the university level. On the K through 12 grade levels, theyve been pursuing outcome-based education for years, but still theres not a lot of material on measuring these outcomes, she said. ABET set 11 outcomes criteria for engineering students, with the mandate that schools not only implement programs that lead to those outcomes, but also that they establish methods of measuring the outcomes. And if theyre not being met, they must quickly adapt programs in order to meet the outcomes. Part of the problem was developing ways to measure successful outcomes. In some criteria, such as applying math, science, and engineering, straightforward, objective means, such as testing the students competence, could reveal whether the programs were successful. Other criteria are more subjective and difficult to measure, such as the ability to function as a team member. For example, to measure a persons ability to function as a member of a team, students could evaluate themselves and each of their teammates on attributes that reflect what it means to contribute to a team, such as the ability to listen attentively to others without interrupting. Using the multi-source assessment and feedback model to measure the outcomes is valuable because it doesnt rely on a single measure, especially important with difficult to measure outcomes. This multi-source assessment and feedback had another advantage: the outcomes for students involved in such surveys was better than for those who did not participate. Assessment processes not only provide valuable data on learning outcomes, but also have an impact on learning itself, Besterfield-Sacre said. Introducing a formal assessment process helps reinforce the learning objectives established for a specific course. John Fedele
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